Shipping Policy

We offer several delivery options but in most cases we offer Priority Mail Shipping which should arrive within 3-5 business days once your item is shipped. We are located in the Great State of Texas. Our fulfillment times are typically 2-5 business days depending on our volume. So the longest you should wait on any item would be 10 business days (excluding holidays and weekends) We are NOT Amazon but we want you to get your packages as quickly as possible, so that is our goal every day. We work hard to get all of our quality products out the door and on there way. Once your item leaves any of our facilities we have zero control over the item which is why we use tracking numbers for everything we ship and are in constant communication with each customer. Vendors and Shippers run their operations very differently but we strive for the same goal. WE DO NOT SHIP ON FEDERAL or POSTAL HOLIDAYS OR ON SUNDAYS AND THOSE DAYS DO NOT COUNT AS PROCESSING DAYS.

When choosing one of the mail options, the number of days represents the maximum number you might wait for shipping not fulfillment. Many packages will arrive earlier but if you order multiple items they may ship from separate facilities. However, to be absolutely sure you get your package on time, we recommend you choose the option that best suits your date and order as soon as you can so that you are not in an urgent situation. We print and create most items in-house but because of the volume and Corporate customers, we also use an outside printing house.  We don't control their processing times, but we do monitor your orders closely an we get notifications when your items are shipped and delivered.

Arrival time frames for the United States – updated for the holidays: We close our store on December 15th each year as we can NOT guarantee your items will arrive due to Holiday shipping delays that would be out of our control.

Please note, each item is custom made for your order so it’s not quite as simple as picking your item from a shelf and packing it for shipment. For orders shipping to APO, DPO, and FPO addresses, we cannot provide arrival estimates – these orders will usually arrive within 21 business days but we cannot guarantee delivery time to these addresses.